Smart Dog Finds
Terms & Conditions
These Terms & Conditions explain how purchases, donations, and site use work at Smart Dog Finds. By using our website or placing an order, you agree to the terms below.
Please read carefully
Using our site & placing orders
Our goal is to make shopping simple and transparent. These terms cover eligibility, account responsibilities, and what to expect when you purchase from our store.
Eligibility & accounts
You must be at least 18 years old (or have a parent/guardian’s permission) to place an order. If you create an account, you’re responsible for keeping your login information secure and for activity under your account.
Accurate information
When you check out, you agree to provide current, complete, and accurate information (including shipping and billing details). We may cancel or hold orders if information can’t be verified.
Key terms (quick reference)
A plain-language summary of common questions. If something isn’t clear, contact us.
What products do you sell?
We offer dog products such as toys, treats, grooming items, collars/leashes, and supplements. Some items may be new, and some may be donated.
How are prices and taxes handled?
Prices are shown on product pages and at checkout. Applicable taxes (if any) are calculated at checkout based on your location and order details.
What about shipping and delivery times?
Shipping options and estimated delivery times are shown during checkout. Delivery dates are estimates and may vary due to carrier delays or other factors outside our control.
What is your returns/refunds policy?
Return eligibility, timeframes, and refund methods (if offered) are described on the relevant product pages and/or provided with your order confirmation. Some items (including certain donated items) may be final sale for safety and hygiene reasons.
Are donated items guaranteed or warrantied?
Donated items are provided “as-is” unless otherwise stated. We do our best to describe condition accurately, but we can’t guarantee performance, fit, or longevity for donated goods.
Can you change these terms?
Yes. We may update these Terms & Conditions from time to time. Changes take effect when posted on this page. Your continued use of the site after changes means you accept the updated terms.